Indistractable Chapter 14
Chapter 14, Hack Back Work Interruptions Eyal opens the chapter discussing hospital errors, especially in wrong medication or dosage supplied. It turned out that nurses were interrupted multiple times while dispensing medication, leading to errors and adverse effects to patients. To solve the issue, one hospital instituted a vest that a nurse would wear to signify that he or she is dispensing medication and is to not be bothered. The new program didn't have many proponents, as the vests were uncomfortable and often, doctors that didn't know about the program often would interrupt the nurses, asking about the vests. However, over time the nurses didn't get interrupted and the hospital saw 88% fewer errors over three years suggesting that rough start didn't deter actual results. My workplace has something similar - signs at the entrances of cubicles that signify "Please come in" which is colored green, "Busy" which is colored yellow, and "Do N